Privacy Policy
Effective date: [Insert date, e.g., October 6, 2025]
Privacy Policy — Sub Xpress BD
1. Introduction
Welcome to Sub Xpress BD. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
2. Information we collect
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Information you give us: name, email address, phone number, billing/shipping address (if provided), order details, and any information you enter in support messages or forms.
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Payment info: we do not store full card numbers on our servers — payment processing is handled by secure, third-party payment processors.
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Technical & usage data: IP address, device type, browser type, pages viewed, and interaction logs.
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Cookies & tracking: cookies, local storage and similar technologies for session and preference management.
3. How we collect information
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Directly from you when you create an account, place an order, contact support, or subscribe to newsletters.
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Automatically via cookies and analytics when you use the site.
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From third-party services you connect with (if any).
4. How we use your information
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To provide, operate, and maintain our services.
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To process orders and payments, send receipts, and handle refunds/cancellations.
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To communicate about updates, offers, or support (you can opt out of marketing emails).
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To detect and prevent fraud and illegal activities.
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To improve our website and services via analytics.
5. Sharing and disclosure
We may share information with:
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Service providers (payment processors, hosting, email providers) who process data on our behalf.
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Legal authorities when required by law or to protect our rights.
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Business transfers: in case of sale, merger, or asset transfer (you will be notified).
6. Cookies & tracking
We use cookies to improve user experience and analyze site usage. You can manage cookie preferences through your browser settings or cookie banner.
7. Data retention
We retain personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods may vary by data type.
8. Security
We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.
9. Children
Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, contact us to remove it.
10. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise rights, contact us at moc.liamg@ssserpxbus.
11. International transfers
Your information may be processed in servers located outside Bangladesh. We take steps to ensure appropriate safeguards.
12. Changes to this policy
We may update this policy from time to time. We’ll post the updated policy here with a new effective date.
Contact
Email: moc.liamg@ssserpxbus
Phone: 01621242626