FAQ — Sub Xpress BD
How do I buy a subscription?
Choose the product, click Buy, enter your details, and complete payment. Access is typically granted immediately after purchase.
What payment methods do you accept?
We accept major online payment methods available at checkout. (List specifics in your checkout settings — e.g., bKash, Rocket, card via Stripe/PayPal, bank transfer.)
How will I receive the subscription?
Delivery is digital — access instructions are sent to your email and/or shown on the confirmation page.
Can I get a refund?
Refunds for digital products are limited. See our Refund & Return Policy for details and how to request a refund.
How do I cancel my subscription?
Choose the product, click Buy, enter your details, and complete payment. Access is typically granted immediately after purchase.
Can I share my account or credentials?
No — sharing or reselling account credentials is prohibited and may lead to suspension.
My product isn’t working — what should I do?
Contact support at moc.liamg@ssserpxbus with your order ID and details. We’ll help troubleshoot.
Do you provide invoices?
Yes — email moc.liamg@ssserpxbus with the order number to request an invoice/receipt.
Is my payment information safe?
Yes — payments are handled by secure third-party processors. We do not store full card numbers on our servers.
How can I delete my account or request removal of my data?
Contact us at moc.liamg@ssserpxbus with “Data Removal Request” and your account email. We will process requests according to applicable law.